Packout Wall-Mount Cleats
Description
The half-width set consists of 3 pieces (2 wall-mount cleats and 1 wall-mount latch) to help secure your packouts to the wall. The full-width set contains 5 pieces (4 cleats and 1 latch).
*Designed by Benjamen Johnson
Shipping
Order Processing and Shipping Times
- Typical lead times for orders are 7-10 business days from the date of purchase.
- Please note that these are estimated timeframes and may vary depending on your order, current backlog, and other factors.
Shipping Confirmation and Tracking
- Once your order has been shipped, we will send you an email confirmation with your shipment's tracking number.
- You can use this tracking number to monitor the progress of your delivery through the carrier's website.
Shipping Carriers
- We primarily use USPS and UPS for our deliveries.
Delivery Issues and Claims
- Any issues with delivery or receiving of items MUST be reported to us within 14 days of the expected delivery date.
- Please retain all packaging materials and damaged goods for potential inspection by the carrier.
- For lost or damaged packages, we will work with the shipping carrier to submit a claim resolve the issue and, if necessary, send a replacement.
International Orders
- Please be aware that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.
- Delivery times for international orders may be longer due to customs processing.
Contact Us
If you have any questions about our shipping policy or your specific order, please don't hesitate to contact us via email at indyprecisionprinting@gmail.com.
Returns & Exchanges
Custom Made-to-Order Products
- All sales are final.
- Due to the personalized nature of our goods, we do not offer refunds or exchanges once production has begun.
Order Cancellations
- Order cancellations are permitted ONLY within 24 hours of the initial purchase and payment.
- To cancel an order, customers must contact us via email (indyprecisionprinting@gmail.com) within the 24-hour window.
- After 24 hours, the order will proceed to production and cannot be cancelled.
Cancellation Process
- Cancellation requests must be submitted in writing.
- Full refund will be processed to the original method of payment within 3-5 business days of cancellation confirmation.
- Cancellations after production has started will not be eligible for refund.
Product Accuracy
- While we strive for exceptional quality and precision in our custom products, customers are responsible for reviewing and confirming order details before finalizing their purchase.
- We recommend carefully checking all specifications during the ordering process.
Damaged or Incorrect Items
- In the rare event of a manufacturing error or damaged item during shipping, please contact us within 14 days of receiving your order (per our Shipping Policy).
- We will review and potentially replace items that do not meet our quality standards.
Contact Information
For cancellations or questions about this policy, please contact us via email at indyprecisionprinting@gmail.com.
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Frequently Asked Questions
Find answers to our most asked questions. Don't see what you're looking for? Please contact us.
Do you ship outside of the United States?
Yes, we are happy to ship worldwide. The website allows shipping in the US and Canada by default, but we have shipped to Australia and offer many of our products through partners in the UK and Europe. So if you are interested in shipping outside of the US or Canada, please contact us and we can work together on pricing.
What is your typical lead time from the time an order is placed until it ships?
Each order is custom and made to order. So our typical lead time is 1-2 weeks. Once your order is finished and packaged for shipment, you will receive an email with the tracking number.
Do you take custom inquiries?
Yes, we have and will continue to work on special projects for clients. We've worked with customers who already have a design and just need printing services, as well as with customer who had an idea and needed design and printing services. So please reach out to us.
Can you help me understand what I need?
Yes! We have many customers who are new to 3D printed organizers. We're happy to discuss what you have and what you need. Send us a message or start a chat on one of our social media pages; we'd love to help.
How can I get a status update on my order?
Feel free to contact us with any questions and we'll do our best to provide an ETA. Our typical lead time is 1-2 weeks, and once the order is complete and prepped for shipping, you'll receive an email notification with the tracking number.
What is the return policy for items purchased online?
Because all our products are custom made to order, all sales are final and non-returnable or refundable.Cancellations must be made within 24 hours of initial payment.
