Shipping Information
Order Processing and Shipping Times
- Typical lead times for orders are 7-10 business days from the date of purchase.
- Please note that these are estimated timeframes and may vary depending on your order, current backlog, and other factors.
Shipping Confirmation and Tracking
- Once your order has been shipped, we will send you an email confirmation with your shipment's tracking number.
- You can use this tracking number to monitor the progress of your delivery through the carrier's website.
Shipping Carriers
- We primarily use USPS and UPS for our deliveries.
Delivery Issues and Claims
- Any issues with delivery or receiving of items MUST be reported to us within 14 days of the expected delivery date.
- Please retain all packaging materials and damaged goods for potential inspection by the carrier.
- For lost or damaged packages, we will work with the shipping carrier to submit a claim resolve the issue and, if necessary, send a replacement.
International Orders
- Please be aware that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.
- Delivery times for international orders may be longer due to customs processing.
Contact Us
If you have any questions about our shipping policy or your specific order, please don't hesitate to contact us via email at indyprecisionprinting@gmail.com.